Returns & Exchanges & Replacements

How do I return an item?
How do I exchange an item?
How do I replace an item?

Returns & Exchanges & Replacements
On all products not covered by the exemptions listed below we offer a 30 Day Money Back Guarantee. This guarantee includes the purchase price of the product(s) only and is not extended to any shipping and handling fees that may have occurred. Further the products must be returned in new, unworn condition with all original product tags intact. Exchanges may be brought into any of our 4 store locations, with the discretion that they have the size and/or style you need. Returns may ONLY be returned to the online store (Package and ship to return address found on the Return Form) 

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected]. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the carton, please refuse delivery of the order and contact us immediately at [email protected]. Please include your order number when you contact our Support Specialists.

Returns or Exchanges CANNOT be granted on any:
Special Order Products, Authentic Merchandise, Customized Products, Intimate Apparel or Sale Items, hot-market items(bowl, champ etc).

Product Warranties
We guarantee the product to be delivered in satisfactory condition after which any issues concerning quality, wear, or defective workmanship are solely the responsibility of the manufacturer.

To Exchange Or Return
If you should need to exchange or return a product and it is within the policy listed above, please print the following Return Form send it with the products.

Click to download the Return Form in PDF format or view it on the web RETURN FORM